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Service techs (SV1–SV4) mirror their parallel Install level. Levels 5+ are specialty service routes.
Core Level
Per Workday skill tag. Scorecard-gated — advancement is choice-driven, never assigned.
Specialty Tracks
Specialties stack onto core. Each requires its own Stopcap and Workday certs.
Contact & Assignment
Scorecard Stats — last 90 days · drives stat strip on card
CC Rate %
Lower better · < 5
On-Time %
Higher better
Go-Back %
Lower better
Quality Audit
Out of 100
Customer CSAT
Higher better
Attendance %
Higher better
Flags & Notes
⚾ Live Card · Click to flip ⇄
AAA
2026 SSU · FIELD OPS
#0001
★
IN1
Foundation
52
OVR
Career Path
FOUNDATION
★ SCORECARD ★ LAST 90 DAYS ★
AAA Mountain West · Phoenix
— LAST, FIRST —
⚾ Career Ladder
🔓 Routing Stopcaps
📋 Vital Stats
🚚 Routing Eligible
🚩 Flags
📝 Scout Report
Tap card to flip ⇄